Decoration company cut corners in the decoration process, shoddy, not in accordance with the contract implementation, after many negotiations with consumers, still not correct, consumers will finally complaints to the decoration company in Xiangzhou District Consumer Council. On the morning of the previous day, after the Consumer Council patiently mediate, the decoration company returned a project payment of RMB 5,300. Consumers finally expressed their approval.
According to Mr. Qiu, he is a resident of the 21st Fengze Park in Nansha. They are the decoration contract signed with Lingfei Decoration on May 11 this year. The construction starts on the second day. However, in the course of one week's renovation, he found that the material used by the decoration company was not on the board, shoddy, and not executed in accordance with the contract. After many negotiations, he still did not make corrections. Mr. Qiu expressed doubts about the construction quality and integrity of the decoration company. He made a solemn statement to the company on the 18th and demanded that the construction be immediately stopped. The deposit and the down payment should be refunded a total of 11,500 yuan. After May 20th, he went to the decoration company several times, but the amount returned by the decoration company made him unacceptable, so he complained the decoration company to the Consumer Council.
At the mediation meeting the day before yesterday, the person in charge of the decoration company acknowledged that the company was inconsistent with the owner due to administrative negligence and personal reasons. The individual company did not perform the contract, resulting in the owner requesting the termination of the contract. He represented the company here. Apologized to the consumer, and the company had internal fines for the specific person responsible for the project and the construction staff.
As for the consumer’s request to terminate the contract midway, the company’s shareholders discussed and the company listed a list of costs of 6,500 yuan (including material costs, labor costs, and design fees). In the end, only 5,000 yuan for the project money can be refunded. The court applied for arbitration. After more than two hours of patience mediation by the Consumer Council, the two parties finally made concessions. The decoration company agreed to refund RMB 5,300, and consumers finally expressed their approval.
According to Mr. Qiu, he is a resident of the 21st Fengze Park in Nansha. They are the decoration contract signed with Lingfei Decoration on May 11 this year. The construction starts on the second day. However, in the course of one week's renovation, he found that the material used by the decoration company was not on the board, shoddy, and not executed in accordance with the contract. After many negotiations, he still did not make corrections. Mr. Qiu expressed doubts about the construction quality and integrity of the decoration company. He made a solemn statement to the company on the 18th and demanded that the construction be immediately stopped. The deposit and the down payment should be refunded a total of 11,500 yuan. After May 20th, he went to the decoration company several times, but the amount returned by the decoration company made him unacceptable, so he complained the decoration company to the Consumer Council.
At the mediation meeting the day before yesterday, the person in charge of the decoration company acknowledged that the company was inconsistent with the owner due to administrative negligence and personal reasons. The individual company did not perform the contract, resulting in the owner requesting the termination of the contract. He represented the company here. Apologized to the consumer, and the company had internal fines for the specific person responsible for the project and the construction staff.
As for the consumer’s request to terminate the contract midway, the company’s shareholders discussed and the company listed a list of costs of 6,500 yuan (including material costs, labor costs, and design fees). In the end, only 5,000 yuan for the project money can be refunded. The court applied for arbitration. After more than two hours of patience mediation by the Consumer Council, the two parties finally made concessions. The decoration company agreed to refund RMB 5,300, and consumers finally expressed their approval.
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